Need Support ASAP?
Tell us what broke and we'll open a case immediately. You can also email support@bloclabs.com — both reach the same team.
Support FAQ
How do I get support from BlocLabs?
Submit the support form on this page or email support@bloclabs.com. Both open a tracked support case with the BlocLabs team.
How fast does BlocLabs respond to support requests?
Support cases are reviewed by the team during business hours and you will receive a reply by email, typically within 24 hours.
What should I include in a support request?
Include what happened, what you expected, any error messages, relevant links or transaction hashes, and steps to reproduce the issue. The more detail, the faster the resolution.